Online Support Manual

• Note 1: New Clients - Read Here First - This page provides an introduction to your web hosting account(s).
• Note 2: Your Web Control Panel also includes an online support and help manual that you may refer to when managing your account(s).

PART ONE: GETTING STARTED

• General Account Information
• Naming Your Files
• The Index Page
• 9+ Character Names
• Uploading Your Files (FTP, SSH, Microsoft FrontPage and Web Control Panel)
• SSH / Telnet Access
• Anonymous FTP Setup
• Server-Side Includes (SSI)
• Custom 404: File Not Found Error Page
• Password-Protected Directories
• Zip/Unzip Files

PART TWO: MAINTENANCE

• Detailed Graphical Site Stats and Raw Data Access Logs
• Redirecting File Access
• Checking Server Space Usage
• Changing Your Passwords

PART THREE: E-MAIL & WEB CONTROL PANEL

• Accessing Your E-Mail / E-Mail Setup:
• Eudora E-Mail Client (Highly Recommended)
• Microsoft Internet Mail / Outlook
• Netscape Mail / Firefox Mail / Other E-Mail Clients
• Creating Additional Users (POP, FTP, SSH) on your Domain
• Power PlusMail System:
• Web Control Panel
• E-Mail Redirects ( E-Mail Forwarding)
• Autoresponders (Infobots)
• Simple Mail List
• Subscribable Mail Lists
• Majordomo Listserver (add-on feature)
• SquirrelMail / Web-Based Email / Webmail
• Spam Assassin Spam Filter

PART FOUR: MULTIMEDIA

• RealAudio/RealVideo G2
• TrueSpeech
• MIDI Audio Files
• Java Chat Rooms
• VolanoChat

PART FIVE: CGI SCRIPTS

• Where to Put CGI-Bin Scripts
• Paths to Date, Mail, Perl, etc.
• Setting Permissions
• Cgiwrap Secure Server CGI Wrapper
• Preconfigured, Preinstalled Scripts:
• Bulletin Boards (Forums)
• Cgiemail Form
• Click & Go Redirection
• Formmail
• Free-for-All Links Page
• Page Counters
• Graphical Page Counters
• Text-Based Page Counter (uses SSI)
• Postcards
• Quiz Master
• Random Text Generator
• Secure Server Order Forms
• Site Searches
• PageSearch
• Power Search
• SFE Search
• Simple Site Search
• That's An Order Shopping Cart
• VisitorBook Pro Guestbooks
• Vote/Survey
• Whois Script
• Permissions on Preinstalled Scripts
• How to Test Your CGI Scripts Using Telnet/SSH
• Troubleshooting CGI-Bin Problems
• Notice

PART SIX: E-COMMERCE / VIRTUAL STOREFRONTS / MIVA MERCHANT

• Miva Merchant - Getting Started - Software Configuration
• Miva Merchant - Getting Started as an Online Business
• Miva Merchant Administration Demo
• Miva Merchant Shopping Demo
• Miva Merchant Complete List of Key Features
• Sites using Miva Merchant
• Miva Merchant Support Site
• Miva Merchant Complete Documentation
• Miva Merchant FAQs
• SSL Secure Server Transactions
• That's An Order Shopping Cart
• Miva Script (formerly Htmlscript)

PART SEVEN: DATABASES

• MySQL
• phpMyAdmin
• Miva Script (formerly Htmlscript)

PART EIGHT: MICROSOFT FRONTPAGE SETUP

• Basic FrontPage Settings
• Publishing a Web
• Opening an Existing Web
• Troubleshooting Common Problems with Microsoft FrontPage
• FrontPage Solutions & Resources

PART NINE: PLUSROAMER II

• PlusRoamer II User Manual
• Tips and Troubleshooting

PART TEN: SITEBUILDER

• How to install SiteBuilder
• SiteBuilder Help Manual
• SiteBuilder Administration Manual