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Online Support Manual

  • Note 1: New Clients - Read Here First - This page provides an introduction to your web hosting account(s).
  • Note 2: Your Web Control Panel also includes an online support and help manual that you may refer to when managing your account(s).

PART ONE: GETTING STARTED

  • General Account Information
  • Naming Your Files
  • The Index Page
  • 9+ Character Names
  • Uploading Your Files (FTP, SSH, Microsoft FrontPage and Web Control Panel)
  • SSH / Telnet Access
  • Anonymous FTP Setup
  • Server-Side Includes (SSI)
  • Custom 404: File Not Found Error Page
  • Password-Protected Directories
  • Zip/Unzip Files

PART TWO: MAINTENANCE

  • Detailed Graphical Site Stats and Raw Data Access Logs
  • Redirecting File Access
  • Checking Server Space Usage
  • Changing Your Passwords

PART THREE: E-MAIL & WEB CONTROL PANEL

  • Accessing Your E-Mail / E-Mail Setup:
    • Eudora E-Mail Client (Highly Recommended)
    • Microsoft Internet Mail / Outlook
    • Netscape Mail / Firefox Mail / Other E-Mail Clients
    • Creating Additional Users (POP, FTP, SSH) on your Domain
  • Power PlusMail System:
    • Web Control Panel
    • E-Mail Redirects ( E-Mail Forwarding)
    • Autoresponders (Infobots)
    • Simple Mail List
    • Subscribable Mail Lists
  • Majordomo Listserver (add-on feature)
  • SquirrelMail / Web-Based Email / Webmail
  • Spam Assassin Spam Filter

PART FOUR: MULTIMEDIA

  • RealAudio/RealVideo G2
  • TrueSpeech
  • MIDI Audio Files
  • Java Chat Rooms
  • VolanoChat

PART FIVE: CGI SCRIPTS

  • Where to Put CGI-Bin Scripts
  • Paths to Date, Mail, Perl, etc.
  • Setting Permissions
  • Cgiwrap Secure Server CGI Wrapper
  • Preconfigured, Preinstalled Scripts:
    • Bulletin Boards (Forums)
    • Cgiemail Form
    • Click & Go Redirection
    • Formmail
    • Free-for-All Links Page
    • Page Counters
      • Graphical Page Counters
      • Text-Based Page Counter (uses SSI)
    • Postcards
    • Quiz Master
    • Random Text Generator
    • Secure Server Order Forms
    • Site Searches
      • PageSearch
      • Power Search
      • SFE Search
      • Simple Site Search
    • That's An Order Shopping Cart
    • VisitorBook Pro Guestbooks
    • Vote/Survey
    • Whois Script
  • Permissions on Preinstalled Scripts
  • How to Test Your CGI Scripts Using Telnet/SSH
  • Troubleshooting CGI-Bin Problems
  • Notice

PART SIX: E-COMMERCE / VIRTUAL STOREFRONTS / MIVA MERCHANT

  • Miva Merchant - Getting Started - Software Configuration
  • Miva Merchant - Getting Started as an Online Business
  • Miva Merchant Administration Demo
  • Miva Merchant Shopping Demo
  • Miva Merchant Complete List of Key Features
  • Sites using Miva Merchant
  • Miva Merchant Support Site
  • Miva Merchant Complete Documentation
  • Miva Merchant FAQs
  • SSL Secure Server Transactions
  • That's An Order Shopping Cart
  • Miva Script (formerly Htmlscript)

PART SEVEN: DATABASES

  • MySQL
  • phpMyAdmin
  • Miva Script (formerly Htmlscript)

PART EIGHT: MICROSOFT FRONTPAGE SETUP

  • Basic FrontPage Settings
  • Publishing a Web
  • Opening an Existing Web
  • Troubleshooting Common Problems with Microsoft FrontPage
  • FrontPage Solutions & Resources

PART NINE: PLUSROAMER II

  • PlusRoamer II User Manual
  • Tips and Troubleshooting

PART TEN: SITEBUILDER

  • How to install SiteBuilder
  • SiteBuilder Help Manual
  • SiteBuilder Administration Manual


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